I've used Streak's full set of features on a few occasions, and it's very easy to use. If most of your new tasks first show up in email, and you want to keep your task management right inside GMail, this is a great system. You can setup different departments (sales, marketing, support) that get shared with different members of your team. Once installed you can setup departments, projects, and stages to track any actionable email that shows up in your inbox. Streak is a full (free) CRM solution that plugs right into GMail. For now I'd just like to tell you about the features I'm using. I think this is an add-on I'd like to do a full post on in the future.
The truly ridiculous part of this pick is the fact that I'm only using one or two of the features available.and not even the main features. It seems to be a constant arms race to see which side will win my attention, so anytime I find a utility that makes this part of my workload easier it gets my full attention. The part of me that has been using iPhones, OSX, and Chrome for the past several years prefers the ubiquity of GMail's web client. The part of me that grew up with apps like Eudora and Outlook longs for the folder structure and advanced features of a desktop app. 20+ years after getting my first email address and I still haven't figured out the perfect system. I wanted to finish up the week of picks with something that covers one of the most frustrating topics I can think of.email.
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